Important Phone Numbers & Links

Police, Fire Medical

9-1-1

Poison Control

1-800-222-1222

Orange County Sheriff's NON Emergency Line
(407) 836-4357

Voter Polling Place
Find where you will go to vote >>>

Disney Dining

407-WDW-DINE or (407) 939-3463

Utilities

Electric

Duke Energy 1-800-700-8744
Power Outage 1-800-228-8485 or www.duke-energy.com/outages

Report a Broken Street Light 

Phone, Cable & Internet Service

Century Link 1-866-967-6933
Spectrum (formerly Brighthouse) 407-291-2500

Orange County Water, Garbage & Recycling

Solid Waste Hotline 407-836-6601
Email: Solid.waste@ocfl.net

County Water Garbage Recycling Website
"What Goes Where" Trash vs Recycling Tool

Report a Missed Pickup: Solid.waste@ocfl.net

24/7 Orange County Utilities Emergency Dispatch
407-836-2777

Examples of utility emergencies:

• Water leaks (in the County right-of-way or roadway)
• Continued low pressure problems
• Manhole overflows
• Wastewater pump (lift) station alarms and odors
• Odor and/or discoloration in water from faucets

Orange County Recycling Drop-off
Porter Transfer Station
1326 Good Homes Road, Orlando, FL 32818
Mon - Sat • 8am - 5pm

Lake Apopka Natural Gas

1320 Winter Garden-Vineland Rd.
Winter Garden, FL 34787

407-656-2734

Winter Garden City Limits

Water, Sewer & Garbage Collection
407-656-4100

Nearest Post Offices

Winter Garden US Post Office
15155 W. Colonial Drive
Winter Garden, FL 34787

407-656-3344

Winter Garden US Postal Service

207 West Plant St
Winter Garden, FL 34787

407-656-3344

Windermere US Post Office
9300 Conroy Windermere Rd
Windermere, FL 34786

407-876-2344

Orlando Post Office
10450 Turkey Lake Rd
Orlando, FL 32819
407-351-2492

Florida Drivers License

Requirements: Florida Motor Vehicles

West Oaks Mall
DMV - Dept of Motor Vehicles

9401 W Colonial Dr
Ocoee, FL 34761

(407) 821-5152

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County & City Government

Orange County Non-Emergency Help & Info

Phone Calls • Web Chats • Online Requests • Smartphone App

Horizon West has both Windermere and Winter Garden zipcodes, but does not fall within the city limits of either. Given this, Orange County handles all of the things you might be used to contacting the city about.
This 3-1-1 service is how to contact Orange County government regarding animal concerns, neighborhood inquiries, traffic matters, road conditions and more!

Call: 311

WebChat M-F, 9-5:  http://tinyurl.com/OC311chat

Online Requests w/ Tracking:  http://tinyurl.com/OC311onlinerequests​

Smartphone App: APPLE | ANDROID

Orange County Government - District 1

District 1 Commissioner's Office

District 1 Website
Email: district1@ocfl.net
Phone: 407-836-7312

Orange County Tax Collector

407-836-2709
Orange County Tax Collector Website

Horizon West Transportation Project Updates
Horizon West Road Project Updates

City of Winter Garden*

300 West Plant St
Winter Garden, FL

407-656-4111
City of WG Website
* Note, residents of Horizon West do not live in the city limits of Winter Garden. HW is serviced by Orange County Government.

Town of Windermere*

614 Main Street
Windermere, FL

407-876-2563 * Note, residents of Horizon West do not live in the city limits of Windermere. HW is serviced by Orange County Government.

Clerk of Court Ocoee Branch &
Orange County Courthouse West Orange Branch

475 W. Story Road
Ocoee, FL 34761

407-836-2007

School Information

Orange County Public School District 4

407-317-3386

OCPS Website

Visit our School Guide for Enrollment, Zoning, School Calendar, Private School options & more.

Public Libraries

Kid's Library Card Application - Apply Now >>

Adult Library Card Application - Apply Now >>

Winter Garden Branch

805 E. Plant Street
Winter Garden, FL

407-656-4582

Winter Garden Branch Website >>

Windermere Branch

530 Main St.
Windermere, FL

Windermere Branch Website >>

Horizon West Branch Coming Early 2025

Horizon West Branch Information >>

Business Support

Horizon West Welcome Center
in Summerport Village

13790 Bridgewater Crossings Blvd. #1080
Windermere, FL 34786

407-574-2477

To connect your business to the consumers of Horizon West learn more >> HorizonWestMagazine.com/memberships

West Orange Chamber of Commerce

407-656-1304

Local Community Services

Lynx Bus Transportation

407-841-2279

Animal Control

407-254-9140

Humane Society

407-352-2070

Florida Fish & Wildlife Conservation Commission

1-850-488-4676

Mosquito Control

407-254-9120

Code Enforcement

407-836-3111

OC Parks & Recreation

407-656-4155